Last update: March 12, 2025

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At Cosmitty Canada, protecting your privacy is important to us. The purpose of this policy is to inform you about how we collect, use and protect your data in compliance with Quebec's Law 25.

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1. Collection of personal information

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We collect the following information when you use our website:

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• First and last name

• Email address

• Shipping address

• Payment information (via Stripe and PayPal, all encrypted for security)

• Cookies and browsing data

 

 This data is collected via:

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• Order and contact forms

• Use of cookies and analytics tools

• Transactions carried out on our online store

 

2. Use of personal information

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The collected data is used for the following purposes :

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• To provide online sales services and process your orders.

• To provide quality customer service.

• To analyze usage statistics to improve our site and services.

• To secure transactions via third-party payment services.

• Marketing and promotions (with consent)

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3. Compliance with Bill C-28 and use of Cyberimpact

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We comply with Law C-28, also known as Canada's Anti-Spam Legislation, which governs the sending of commercial electronic communications and the collection of personal data. Under this law, we ensure that your consent is obtained before sending any marketing or promotional communications. You have the right to withdraw your consent at any time.

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To send our marketing communications, we use the Cyberimpact platform, which complies with the strictest security and confidentiality standards. By subscribing to our mailing list, you agree to the processing of your personal information in accordance with our terms of use and privacy policy.

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4. Sharing of personal information

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We only share your personal information with third parties in the following circumstances: :

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• Stripe and PayPal for online payment processing. These services are responsible for payment management and transaction security.

• Google Analytics to analyze site performance and improve user experience.

• We use the services of Purolator, GLS, and Canada Post to deliver your orders. To this end, we share with them your name, delivery address, and any other information necessary for shipping. Purolator, GLS, and Canada Post handle this data in accordance with their own privacy policies.

 

These third parties adhere to strict data protection standards.

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5. Data protection and retention

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We implement security measures to protect your information:

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• Encryption of sensitive data

• Restricted access to personal information

• Monitoring and protection against cyber attacks

 

Your data is kept for as long as necessary to fulfill the purposes mentioned above.

 

6. Your rights regarding your data

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In accordance with Law 25, you have the right to:

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• Access your personal information

• Correct or update your data

• Withdraw your consent to the use of certain data

• Request deletion of your information

 

7. Contact details of the data protection officer

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If you have any questions regarding your personal data or this policy, you can contact our Data Protection Officer at:

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Address : 2822 rue Saint-Laurent, Lévis (Québec), G6V 8P9, Canada

Telephone : 418 834-9928
Email : info@cosmitty.com

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8. Changes to this policy

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We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly to be informed of any changes.

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Thank you for shopping with Cosmitty Canada!

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